Contact the Chatkibet editorial desk

This page is the single contact point for the Chatkibet editorial team. We answer questions about our pages — live market descriptions, jackpot card mechanics, cashier overviews, responsible gambling content. Real-money matters — Chapa or SantimPay deposits that did not credit, voucher deposit issues, jackpot prize queries, bet settlements, KYC reviews — sit with the Chatkibet operator, and we cannot access them from our side.

Editorial topics

Corrections on live market coverage, jackpot card descriptions, cashier pages, broken links, typos, outdated FAQs.

Operator topics

Cashier (Chapa, SantimPay, voucher), jackpot card settlement disputes, bet voids, promo application, KYC, self-exclusion, account closure.

Channels

Email [email protected], listed in the footer. Subject tags: [edit], [live], [jackpot], [rg], [press], [privacy]. Include the URL you were reading. Replies within two working days.

"Operator assistance" in the footer is the Chatkibet operator chat.

Language and hours

English, East Africa Time. Each message read by a person.

Press, privacy, partnerships

Same address with the appropriate tag. Privacy procedure: our privacy policy.